Frontline Support
your central point of contact
In an world where IT budgets are becoming progressively tighter and the need for affordable IT support is ever increasing. Support Unlimited’s tailored services are designed to help companies and individuals achieve the objective of reducing operating costs whilst improving operations either by providing new, or through supplementing existing in-house services.
Support Unlimited offers a frontline support service providing a central point of contact for all the user’s IT related queries. We have qualified technicians on standby to respond to your call, able to provide effective solutions to everyday issues irrespective of how complex or trivial they may be.
Our support technicians are carefully selected not only for their extensive knowledge and experience of day to day computing, but, also their ability to effectively interact at a level to which end user will relate.
This ability is further strengthened by the use of current technologies, focused where possible on an open source platform. Should therefore any problem require a greater degree of intervention than can be offered by traditional telephone assistance our remote access software can be deployed in seconds to facilitate the resolution of the problem quickly and efficiently.
Central to Support Unlimited’s philosophy is a commitment to develop an intimate understanding of each individual client’s requirements. Support Unlimited will work hand in hand with you building upon this understanding to develop and provide an integrated, professional, efficient and yet personal approach to your support needs. As a direct result of this, regardless of whether a client has an existing in-house technical support infrastructure, the process of integrating Support Unlimited’s services into any environment is straight forward.
Support Unlimited’s service is personal, tailored to your requirements and offers the benefits of having an in-house IT support department, at a fraction of the cost of using internal staff.